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Security Systems in Nashville
December 17, 2021

What Should You Do If Your Home Security Alarms Go Off In Nashville?

A residential security package is designed to defend your property. But what occurs if your home security alarms go off in Nashville? What are the right steps to take to be certain you and your loved ones are safe?

The first thing to do is to avoid panicking. Remember that your 24-hour monitoring professionals have you covered. Then follow these steps to be fully equipped to handle any urgent situation.

Our 24-Hour Specialists Are Focused On Your Safety

A 24-7 monitoring specialist is alerted in an instant whenever your Nashville home security alarms go off. Once a monitoring professional is alerted, they will reach out to you without delay to ascertain what caused your home’s defense. Your protection devices will trip in various situations, including:

  • Criminal activity

  • Flames or smoke from a fire

  • Flooding

  • Alarm tripped by accident

In cases when a device was tripped accidentally—like not remembering that your sensors are turned on when you unlatch a window or door— a representative will reach out to figure out if assistance is required. Give them your predetermined password, and they will cancel the alarm.

In a true emergency, your monitoring team member will dispatch your local emergency services, including firefighters, EMS, and law enforcement, to your residence. They also have the ability to act as a contact point if you are not on site. Your dedicated monitoring staff will even apprise emergency services on which entry sensor was tripped, helping them prepare for a potentially dangerous situation. The monitoring expert will maintain a connection with you to assist in keeping you calm and inform you what the next steps should be.

Recommended Steps if Your Alarm Goes Off In Nashville

Being awoken in the wee hours of the morning to your alarm going off can be understandably frightening—even moreso if you aren’t clear as to why it’s going off. The most beneficial thing to do is keep yourself in control and follow these steps:

  • In the first place, find a safe location. Collect all members of your family including pets as quick as you can and get into a protected area within your residence or depart the home if needed. It's typical to have an urge to want to face the situation by yourself, but this is not the best course of action. Instead, concentrate on keeping you and your family members safe and let the professionals deal with the issue.

  • Second, take advantage of your home security app to remain in communication with your monitoring agent. They'll send emergency professionals who will be in transit to your home in a matter of moments.

  • Third, keep in constant communication with your monitoring agent and first responders. You can get connected, so everyone is speaking on the same line. Conversely, if it’s not possible to be in direct contact with your emergency providers, you’re still able to obtain alerts by text message. Even if it’s only a false alarm, it's wise to thoroughly communicate with everyone involved so you will be ready should a legitimate crisis happen.

Defend Against All Types of Emergencies in Nashville with Secure24 Alarm Systems

From fires to break-ins, Secure24 Alarm Systems ensures you and your family are secured. With around-the-clock monitoring, home automation, and entry-point sensors, your residence will turn into the secured refuge it's supposed to be. Customize your ideal home security solution by completing the form below or call (615) 257-7896 to speak with a member of our team.