ADT® Authorized Dealer Serving Nashville & Surrounding Areas
Friendly man chatting with neighbor on the front doorstep
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ service brings the age-old practice of giving a neighbor your house key into the modern age. It removes the necessity of actual keys or access codes and permits you to manage who can access your Nashville home and for what duration. Find out more about how you can implement it with your ADT home security system and Google Nest cameras. 

How Does ADT Trusted Neighbor Work?

You likely have neighbors you trust to feed your pets, retrieve your mail, or tend to your plants when you leave home. Typically, you would just supply them with a house key. There’s a better way to do it now. Thanks to the innovative ADT Trusted Neighbor Feature, you’ll never have to fret over missing keys or doors left unsecure. 

What you’ll need is an ADT home security system, a Google Nest doorbell camera, a smart door lock, and the ADT+ app that permits everything to function in unison. Here’s how to set it up: 

  1. You assign access to a trusted person, like a close friend or neighbor, with the ADT+ app.
  2. Following that, you set permissions. You can provide neighbors with timed access, permitting them to come and go during specific hours, or event-based admittance. For example, if a delivery is delivered, the system can release the door to let them bring it inside once it authenticates them.
  3. When you’ve set up access, your Google Nest Doorbell camera with familiar face capability identifies your neighbor when they come near the door.
  4. Your ADT system will pause the alarm and unlock the door when the approachee is confirmed as a permitted user.
  5. You get real-time notifications as your neighbor enters and departs. The app also supplies a complete log. 
  6. Once the trusted neighbor departs, your smart door lock automatically secures to safeguard your home.

You can provide access for any person you would like, such as a repair person, pet sitter, or a companion who comes over when you’re not there. This service is also beneficial during emergencies, particularly when you’re not around. To illustrate, if a water sensor trips, your system can authorize event-driven access so someone can turn off the water. Setting permissions is easy with the user-friendly app. 

Boost Your Nashville Home’s Convenience And Security

ADT Trusted Neighbor is an excellent example of how ADT makes your Nashville home more versatile and secure while simplifying your daily life. This feature isn’t merely for neighbors and guests, as you’ll benefit from the facial recognition and auto-unlock operability when you’re carrying children or deliveries. When you're inside, the door automatically secures behind you.

Request Your ADT Home Security System In Nashville With The Latest Tools

Experience tools like ADT Trusted Neighbor and Google Nest cameras with a modern home security system in Nashville from Secure24 Alarm Systems. A national ADT dealer, we’re excited to provide the latest advancements from the top name in home security. Dial (615) 257-7896 today to begin. Our skilled team can answer your questions about ADT+, Google Nest cameras, and how to get everything working seamlessly.